At General Innovations our focus is to ensure uptime leveraging to improve your plant productivity. 

Our dedicated technical team is trained to provide prompt and professional technical support at all times. 

Working closely with our global OEM partners we can share and offer years of experience of understanding process control and industrial automation technology along with the applications in which it is used. We can help with complete end to end total project solutions, improving the performance of your processes and provide you with tailored solutions to give you peace of mind for your business.

From small solutions to complex system integrations, investing in our support services can help you to increase efficiency, maximise plant availability and protect your valuable investment.

Our dedicated team of service engineers are available to answer your questions regarding application solutions, configurations, quick troubleshooting or parts and repairs. 

We can help to

  • Increase Mean Time Between Failure (MTBF)
  • Increase Overall Equipment Effectiveness (OEE)
  • Stabilise Maintenance budget 
  • Provide Faster turnaround time to resolve issues
  • Minimise Down Time

We also provide services such as

  • Loan or Standby Equipment Support
  • New Equipment Installation
  • System Integration
  • Annual maintenance contracts (AMC)
  • Offer onsite, telephone or email technical support service
  • Automation control systems – Design, Training and Trouble shooting service
  • Industrial filtration solutions (IFS) - Dust / Mist / Fume collector application solution
  • Repair Service – Extend equipment life by repairing discontinued or hard-to-find OEM plant and equipment
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